“Pawsitive” is exactly the kind of training that Natalie offers to her customers. She is patient with the dog AND the customer and always gives positive encouragement. My dog, Fresno was a pretty quick learner, but he did struggle understanding one of the commands she was trying to teach. She kept with it and tried different things until he understood what she was asking him to do. She does a comprehensive questionnaire prior to the first visit to find your dogs strengths and weaknesses and what you are wanting to get out of the lessons. I would recommend Natalie to anyone needing a trainer. Carla A. -Phoenix